The adapted version of the website for people with disabilities was developed by the National Statistics Office of Georgia (Geostat) with the support of the United Nations Development Program (UNDP) and the Government of Sweden.
The adapted version of the website for people with disabilities was developed by the National Statistics Office of Georgia (Geostat) with the support of the United Nations Development Program (UNDP) and the Government of Sweden.
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Date: 28 March 2024
National Statistics Office of Georgia (Geostat) conducted the user satisfaction survey. The aim of the survey was to explore the users’ attitudes towards information production and dissemination, to evaluate the quality of work of the National Statistics Office of Georgia (Geostat) to enhance the user service.
Another aim of the survey was to reveal strengths and weaknesses of communication with customers of National Statistics Office of Georgia, and to plan further activities for generating the high-quality official statistics.
The survey was carried out based on the internationally recognized best practices, and according to the methodologies proposed by UN and World Bank.
The survey was carried out during November-December 2023 and covered all institutional sectors. Up to 600 respondents aged 15 and up participated in the survey.
Research revealed that the women constituted 55% of active users of the statistical information, whilst men constituted 44%.
Data suggests that mainly individuals from five different occupational fields utilize statistical information. In particular: 25% of users are employed in government sector; 21% - in business sector; 20% is represented by local government/self-government; 8% of users belong to media representatives, and 8% of users are employed in non-governmental sector.
The results of the user satisfaction survey can be found at the link: https://www.geostat.ge/pdf/User_Satisfaction_Survey_2023_Eng.pdf
